1. What materials are your blankets made from?
We offer a variety of blankets crafted from different materials, including soft fleece, plush microfiber, luxurious wool, and cozy cotton. Each material is chosen for its comfort, warmth, and durability.
2. How do I choose the right blanket for me?
Consider the climate and your personal comfort preferences. For cooler weather, opt for thicker, warmer materials like fleece or wool. For year-round use, a lighter cotton or microfiber blanket might be ideal. If you're unsure, feel free to contact our customer service team for personalized recommendations!
3. What sizes are available?
Our blankets come in various sizes, including throw, twin, full/queen, and king. Check the product descriptions for specific dimensions to ensure you select the perfect size for your needs.
4. Can I machine wash my blanket?
Most of our blankets are machine washable. However, we recommend checking the care label for specific washing instructions to maintain the blanket’s quality and longevity. For delicate materials, consider hand washing or dry cleaning.
5. Do you offer custom or personalized blankets?
Yes, we offer custom and personalized blankets! You can choose from a range of designs, colors, and even add names or special messages. Visit our customization page or contact us for more details.
6. What is your return policy?
We want you to be completely satisfied with your purchase. Generally, returns are accepted within 2 days of purchase, provided the blanket is in its original condition.
7. How can I track my order?
Once your order is shipped, you’ll receive a confirmation email with a tracking number. Use this number to monitor your package’s progress through our shipping carrier’s website.
8. Are your blankets eco-friendly?
We are committed to sustainability and offer a selection of eco-friendly blankets made from recycled or organic materials. Look for our eco-friendly product line or contact us for more information on sustainable options.
9. How can I contact customer service?
For any inquiries or assistance, you can reach our customer service team via email at [email protected], or write us on WhatsApp +39 3475126776. Our team is available Monday through Friday from 9 AM to 9 PM to help with any questions or concerns.